Harley Davidson’s CBBE Model Analysis
Abstract
How to measure a brand? Keller believed that the establishment of the CBBE model depends on a premise, that is, brand power exists in consumers’ cognition, feeling, and experience of sub-brands; that is to say, brand power is the sum of all brand experiences existing in consumers’ hearts over time (Keller, 2001). The six dimensions that make up the model (a strong brand) are salience, performance, judgment, imagery, feeling, and resonance. Among them, “performance” and “judgment” are based on the “rational” level, “image” and “feeling” are based on the “perceptual” level.References
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