Open Access

Article

Article ID: 4815

The mediating role of perceived organizational support in the relationship between university teachers’ competence and job performance: A comprehensive analysis

by Qianqian Mo, Siti Nisrin Mohd Anis

Human Resources Management and Services , Vol.7, No.4, 2025; 206 Views

This study aims to explore the mediating role of perceived organizational support(POS) in the relationship between university teachers' competence and job performance. Through a questionnaire survey of 968 undergraduate university teachers in China, 879 valid questionnaires were collected. The study employed quantitative methods, constructing a university teacher competence scale comprising foundational competence, teaching competence, research competence, and innovation competence, as well as a job performance scale encompassing task performance, relationship performance, and adaptive performance. Structural equation modeling and SOBEL tests were used for data analysis. The results showed that POS exhibited different mediating effect patterns between various competence dimensions and job performance dimensions: no significant mediating effect was found in task performance; partial mediating effects were observed in relational performance and adaptive performance; and a complete mediating effect was identified between foundational competence and adaptive performance. The study provides theoretical support and practical guidance for university teachers management, emphasizing the importance of establishing a competence-based human resources management system, strengthening teachers perceptions of organizational support, and establishing diverse evaluation standards. Future research could further explore the impact of different cultural backgrounds and organizational types on mediating effects.

Open Access

Article

Article ID: 4728

Enhancing cross-cultural design competencies: Integrating knowledge, innovation, and ethics for human capital development in global markets

by Vuthipong Roadkasamsri, Peerapong Sensai, Kamjorn Saecheong, Apinya Anphanlam, Apiched Teekalee

Human Resources Management and Services , Vol.7, No.4, 2025; 62 Views

This study investigates the core competencies essential for product designers to excel in cross-cultural global markets, with particular emphasis on implications for human resource development and organizational leadership. As design practices increasingly transcend cultural and geographical boundaries, designers are required to integrate advanced technical proficiency, creative problem-solving, technological adaptability, and cultural intelligence to create inclusive, socially responsible, and market-relevant products. Employing a mixed-methods approach—including focus groups and surveys with design professionals, industry executives, and academic leaders—the research identifies key competencies such as flexibility, intercultural communication, ethical integrity, and systems thinking. The findings underscore the necessity of balancing technical expertise with emotional intelligence and transformational leadership capabilities to effectively lead diverse, cross-functional teams. These competencies contribute significantly to fostering innovation, enhancing employee well-being and job satisfaction, and strengthening organizational resilience, thereby supporting sustainable human resource strategies. Furthermore, the study highlights the importance of continuous professional development and lifelong learning in cultivating culturally competent and ethically driven design talent. The insights offer strategic guidance for human resource professionals, organizational leaders, and educational institutions aiming to develop adaptive, inclusive, and future-ready design capabilities aligned with evolving global demands.

Open Access

Article

Article ID: 5403

A Study on the Impact of Digital Transformation on Employee Relations in Listed Companies

by Haitong Wang

Human Resources Management and Services , Vol.7, No.4, 2025; 8 Views

Within this broader analytical framework, this paper seeks to explore the apparent impact of digital transformation on employee relations within the context of listed companies. A theoretical model is proposed, positing digital transformation as the independent variable, employee relations as the dependent variable, and what might be characterized as cultural fit as a potential moderating variable. Based on an analysis of 482 ostensibly valid questionnaires collected from a sample of 500 A-share listed companies in China, what seems to emerge from these findings is that the mean score for the digital transformation scale was approximately 3.62, which tends to point toward a stage of local optimisation. The mean scores for the employee relations and corporate cultural fit scales were found to be 3.55 and 3.58, respectively. What the evidence appears to reveal is that digital transformation seems to be substantially positively correlated with employee relations (r ≈ 0.62, p < 0.01), and corporate cultural fit appears to share a similar positive correlation with both. What the analysis tends to support, furthermore, is that digital transformation appears to have a substantial positive impact on employee relations (β ≈ 0.58, p < 0.01). What seems especially noteworthy in this analytical context is that corporate culture fit seems to lend support to what may represent a positive moderating role (β ≈ 0.21, p < 0.05). In the high-fit group, the impact of digital transformation on employee relations appears to tend to suggest it is seemingly stronger (β ≈ 0.68, p < 0.01). What appears to emerge from this evidence, therefore, is the construction of a tentative model of this three-way relationship, ostensibly providing a basis for companies to balance technological innovation and humanistic care. Keywords:  Digital transformation; listed companies; employee relations; corporate culture compatibility; moderating effects

Open Access

Article

Article ID: 5561

Developing Digital Human Capital: Formation Mechanism and Human Resource Development Framework of Pre-service Teachers' AI Integration Competence

by Yingdi Lu, Mohd Nihra Haruzuan Mohamad Said

Human Resources Management and Services , Vol.7, No.4, 2025; 4 Views

With the deep integration of artificial intelligence technology in education, the development of AI integration capabilities among pre-service teachers—as the core of future educational human resources—has become crucial for enhancing educational quality and driving digital transformation in education. Based on the AI-TPACK (Artificial Intelligence-Technological Pedagogical Content Knowledge) theoretical framework, this study employs questionnaire surveys and structural equation modeling to explore the structural characteristics, influencing factors, and formation mechanisms of AI-TPACK competencies among pre-service teachers in Chinese universities. Findings indicate that while pre-service teachers demonstrate moderately high overall AI-TPACK levels, their technical knowledge (AI-TK) and technological integration competencies (e.g., AI-TPK, AI-TCK) remain relatively weak. School technical support, technological attitudes, and technological competence significantly influence their AI-TPACK capabilities, with institutional level and teaching experience serving as important external moderating factors. Building on these findings, this paper proposes a systematic framework for developing pre-service teachers' AI integration capabilities from a human resource development perspective. This framework encompasses four dimensions: curriculum optimization, practice enhancement, resource support, and policy guidance. It aims to provide theoretical foundations and practical pathways for pre-service teacher training and teacher human resource development in higher education institutions.

Open Access

Review

Article ID: 4595

The rise of AI in human resource management: A systematic review of task automation through PRISMA

by Kawthar Bouzerda, Selimane Hani, Hasnae Rahmani, Ali Hebaz, Abdessamad Dibi, Hasna Mharzi

Human Resources Management and Services , Vol.7, No.4, 2025; 388 Views

Objective:   This study synthesizes current evidence on the role of Artificial Intelligence (AI) and, where relevant, Open Science (OS) practices in enhancing Human Resource Management (HRM) performance. It focuses on recruitment processes, ethical considerations, and employee participation. Methodology:  A systematic literature review was conducted in Scopus covering the period 2019–2024, following PRISMA guidelines. The initial search yielded 1486 records. After de-duplication and screening using Rayyan, 66 studies (≈ 4.4%) met the inclusion criteria, which targeted peer-reviewed works addressing AI-supported HR decision-making. A combined content and bibliometric analysis was performed in R (Bibliometrix) to identify thematic patterns and conceptual structures. Results:  Analysis revealed four thematic clusters: 1) Implementation and employee participation emphasizing human-in-the-loop approaches and effective change management; 2) ethical challenges including algorithmic bias, transparency gaps, and data privacy risks; 3) data-driven decision-making delivering higher accuracy, fewer errors, and personalized recruitment and performance assessment; 4) operational efficiency enabling faster workflows and reduced administrative workloads. AI tools consistently improved selection quality, while OS practices promoted transparency and knowledge sharing. Implicat ions:  The successful adoption of AI in HRM requires employee engagement, strong ethical safeguards, and transparent data governance. Future research should address the long-term cultural, organizational, and well-being impacts of AI integration, as well as its sustainability.