Enhancing cross-cultural design competencies: Integrating knowledge, innovation, and ethics for human capital development in global markets

  • Vuthipong Roadkasamsri * Faculty of Fine-Applied Arts and Cultural Science, Mahasarakham University, Mahasarakham 44150, Thailand
  • Peerapong Sensai Faculty of Fine-Applied Arts and Cultural Science, Mahasarakham University, Mahasarakham 44150, Thailand
  • Kamjorn Saecheong Faculty of Fine-Applied Arts and Cultural Science, Mahasarakham University, Mahasarakham 44150, Thailand
  • Apinya Anphanlam Faculty of Fine-Applied Arts and Cultural Science, Mahasarakham University, Mahasarakham 44150, Thailand
  • Apiched Teekalee Faculty of Fine-Applied Arts and Cultural Science, Mahasarakham University, Mahasarakham 44150, Thailand
Article ID: 4728
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Keywords: cross-cultural design; global product design; human capital development; ethical leadership; workforce sustainability

Abstract

This study investigates the core competencies essential for product designers to excel in cross-cultural global markets, with particular emphasis on implications for human resource development and organizational leadership. As design practices increasingly transcend cultural and geographical boundaries, designers are required to integrate advanced technical proficiency, creative problem-solving, technological adaptability, and cultural intelligence to create inclusive, socially responsible, and market-relevant products. Employing a mixed-methods approach—including focus groups and surveys with design professionals, industry executives, and academic leaders—the research identifies key competencies such as flexibility, intercultural communication, ethical integrity, and systems thinking. The findings underscore the necessity of balancing technical expertise with emotional intelligence and transformational leadership capabilities to effectively lead diverse, cross-functional teams. These competencies contribute significantly to fostering innovation, enhancing employee well-being and job satisfaction, and strengthening organizational resilience, thereby supporting sustainable human resource strategies. Furthermore, the study highlights the importance of continuous professional development and lifelong learning in cultivating culturally competent and ethically driven design talent. The insights offer strategic guidance for human resource professionals, organizational leaders, and educational institutions aiming to develop adaptive, inclusive, and future-ready design capabilities aligned with evolving global demands.

Published
2025-12-11
How to Cite
Roadkasamsri, V., Sensai, P., Saecheong, K., Anphanlam, A., & Teekalee, A. (2025). Enhancing cross-cultural design competencies: Integrating knowledge, innovation, and ethics for human capital development in global markets. Human Resources Management and Services, 7(4), 20. Retrieved from https://ojs.piscomed.com/index.php/HRMS/article/view/4728
Issue
Vol. 7 No. 4 (2025)
Section
Article

Copyright (c) 2025 Author(s)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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