Blockchain-based human resources management practices to support performance efficiency: A literature survey

  • Ardian Adhiatma Department of Management, Faculty of Economics, Universitas Islam Sultan Agung, Semarang 50112, Indonesia
Article ID: 3473
115 Views, 106 PDF Downloads
Keywords: blockchain, HRM practices, work efficiency, accuracy

Abstract

Several studies have discussed the benefits of blockchain in human resources management (HRM) policies to support the efficiency of HRM routine practices in organizations. The discussion ranges from selection and recruitment to employee separation. With the growing interest in digital application usage, research focused on utilization and effective measurement is needed. However, the existing literature review on blockchain-based HRM practices linked to cost efficiency still needs to be improved. Hence, this study aims to review current studies on blockchain human resources management systematically. This study investigates the trends in blockchain application usage in terms of practices, methodologies, and settings. This study used a literature survey and Publish or Perish software with Google Scholar and Scopus as the databases. 123 articles published in 19 journals from 2010 to 2022 were selected. This study used systematic data to reveal trends in HRM practices and qualitative inductive analysis to define relevant themes within the topic. The results show that blockchain applications for efficiency are used mainly in the recruitment and selection process, ranging from personal data verification to the quality of decision-making in skill development and maintenance. Five HRM practices have been discussed, indicating potential explorative and exploitative future research to improve the effectiveness of using blockchain in HRM practices.

References

1. Sifah EB, Xia H, Cobblah CNA, et al. BEMPAS: A decentralized employee performance assessment system based on blockchain for smart city governance. IEEE Access 2020; 8: 99528–99539. doi: 10.1109/access.2020.2997650

2. Ni X, Yuan Y, Wang FY. Behavioral management for employees based on blockchain and smart contracts. In: Proceedings of the 2019 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI); 6–8 November 2019; Zhengzhou, China. pp. 5–9. doi: 10.1109/soli48380.2019.8955008

3. Salah D, Ahmed MH, Eldahshan K. Blockchain applications in human resources management: Opportunities and challenges. In: Proceedings of the Evaluation and Assessment in Software Engineering; 15–17 April 2020; Trondheim, Norway. doi: 10.1145/3383219.3383274

4. Mishra H, Venkatesan M. Blockchain in human resource management of organizations: an empirical assessment to gauge HR and non-HR perspective. Journal of Organizational Change Management 2021; 34(2): 525–542. doi: 10.1108/jocm-08-2020-0261

5. Wang X, Feng L, Zhang H, et al. Human resource information management model based on blockchain technology. In: Proceedings of the 2017 IEEE Symposium on Service-Oriented System Engineering (SOSE); 6–9 April 2017; San Francisco, CA, USA. doi: 10.1109/sose.2017.34

6. Hegadekatti K. Blockchain and human resources management. Available online: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3232203 (accessed on 16 May 2022).

7. Michaelides M. The challenges of AI and blockchain on HR recruiting practices. Cyprus Review 2018; 30(1): 169–180.

8. Hassan Onik M, Miraz MH, Kim CS. A recruitment and human resource management technique using blockchain technology for Industry 4.0. In: Proceedings of the Smart Cities Symposium 2018; 22–23 April 2018; Zallaq, Bahrain. doi: 10.1049/cp.2018.1371

9. Pattnaik PK, Sain M, Al-Absi AA, Jumar P (editors). Proceedings of International Conference on Smart Computing and Cyber Security. Springer; 2021. doi: 10.1007/978-981-15-7990-5

10. Fachrunnisa O, Hussain FK. Blockchain-based human resource management practices for mitigating skills and competencies gap in workforce. International Journal of Engineering Business Management 2020; 12: 184797902096640. doi: 10.1177/184797902096640

11. Harzing. Adams D. Available online: https://harzing.com/.author/david.adams (accessed on 10 May 2022).

12. Lukić J, Salkić H, Ostojić B. New job positions and recruitment of employees shaped by blockchain technologies. In: Proceedings of the Fourth International Scientific Business Conference LIMEN 2018; 13 December 2018; Belgrade, Serbia. pp. 314–320. doi: 10.31410/limen.2018.314

13. Soules C. Blockchain technology as a disruptive innovator in human resource management. Available online: https://digitalcommons.sacredheart.edu/acadfest/2020/all/22/ (accessed on 10 May 2022).

14. Lai J. The application prospects of blockchain technology in human resource management. Modern Management Forum 2020; 4(4): 167. doi: 10.18686/mmf.v4i4.2782

15. Lee JW, Seo HS. A study on implementation of human resource pool recruitment system using blockchain. Journal of The Korea Society of Computer and Information 2021; 26(2): 67–78. doi: 10.9708/jksci.2021.26.02.069

16. Peisl T, Shah B. The impact of blockchain technologies on recruitment influencing the employee lifecycle. In: Walker A, O'Connor R, Messnarz R (editors). Systems, Software and Services Process Improvement, Proceedings of the‬ 26th European Conference, EuroSPI 2019; 18–20 September 2019; Edinburgh, UK. Springer; 2019. doi: 10.1007/978-3-030-28005-5_54‬‬‬‬‬‬‬‬

17. Liu L, Han M, Zhou Y, et al. Blockchain-based certification for education, employment, and skill with incentive mechanism. In: Choo KK, Dehghantanha A, Parizi R (editors). Blockchain Cybersecurity, Trust and Privacy. Springer; 2020. Volume 79. pp. 269–290. doi: 10.1007/978-3-030-38181-3_14

18. Chillakuri B, Attili VSP. Role of blockchain in HR’s response to new-normal. International Journal of Organizational Analysis 2021; 30(6): 1359–1378. doi: 10.1108/ijoa-08-2020-2363

19. Singla V, Malav IK, Kaur J, et al. Develop leave application using blockchain smart contract. In: Proceedings of the 2019 11th International Conference on Communication Systems & Networks (COMSNETS); 7–11 January 2019; Bengaluru, India. doi: 10.1109/comsnets.2019.8711422

20. Dolzhenko R. Blockchain as an imperative of labor relations digitalizing. SHS Web of Conferences 2021; 93: 01010. doi: 10.1051/shsconf/20219301010

21. Yaga D, Mell P, Roby N, Scarfone K. Blockchain Technology Overview. National Institute of Standards and Technology; 2018. doi: 10.6028/nist.ir.820

22. Mamoria M. Who owns the blockchain? How democratic is the decentralization? Available online: https://mohitmamoria.medium.com/who-owns-the-blockchain-9b3af7a2ab76 (accessed on 10 May 2022).

23. Crosby M, Nachiappan, Pattanayak P, et al. Blockchain technology: Beyond bitcoin. Applied Innovation Review 2016; 2: 71.

24. Akgiray V. Blockchain Technology and Corporate Governance: Technology, Markets, Regulation, and Corporate Governance. Organisation for Economic Co-operation and Development; 2018.

25. Rhemananda H, Simbolon DR, Fachrunnisa O. Blockchain technology to support employee recruitment and selection in Industrial Revolution 4.0. In: Pattnaik PK, Sain M, Al-Absi AA, Kumar P (editors). Proceedings of International Conference on Smart Computing and Cyber Security: Strategic Foresight, Security Challenges and Innovation (SMARTCYBER 2020). Springer; 2021. Volume 149. pp. 305–311. doi: 10.1007/978-981-15-7990-5_30

26. Nurhasanah Y, Prameswari D, Fachrunnisa O. Blockchain-based solution for effective employee management. In: Pattnaik PK, Sain M, Al-Absi AA, Kumar P (editors). Proceedings of International Conference on Smart Computing and Cyber Security: Strategic Foresight, Security Challenges and Innovation (SMARTCYBER 2020). Springer; 2021. Volume 149. pp. 147–154. doi: 10.1007/978-981-15-7990-5_14

27. Öncü K. Software development methodology selection with human resource management approach and a new system design on database: Blockchain application. Quarade Journal of Complex System in Social Sciences 2019; 1(1): 28–39.

28. Jain G, Sharma N, Shrivastava A. Enhancing training effectiveness for organizations through blockchain-enabled training effectiveness measurement (BETEM). Journal of Organizational Change Management 2021; 34(2): 439–461. doi: 10.1108/JOCM-10-2020-0303

29. Pinna A, Ibba S. A blockchain-based decentralized system for proper handling of temporary employment contracts. In: Arai K, Kapoor S, Bhatia R (editors). Intelligent Computing: Proceedings of the 2018 Computing Conference. Springer; 2019. Volume 2. pp. 1231–1243. doi: 10.1007/978-3-030-01177-2_88

Published
2022-12-06
How to Cite
Adhiatma, A. (2022). Blockchain-based human resources management practices to support performance efficiency: A literature survey. Human Resources Management and Services, 4(1), 3473. https://doi.org/10.18282/hrms.v4i1.3473
Section
Article