Challenges and implications of microwork in the age of artificial intelligence: A global socioeconomic analysis

Eucidio Pimenta Arruda; Durcelina Pimenta

doi:10.18282/hrms.v6i2.3452

Eucidio Pimenta Arruda Faculty of Education, Federal University of Minas Gerais, Belo Horizonte 31270-280, Brazil http://orcid.org/0000-0002-9201-6530
Durcelina Pimenta Programme of Education, Federal University of Minas Gerais, Belo Horizonte 31270-180, Brazil http://orcid.org/0000-0003-1514-3461

Article ID: 3452

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DOI: https://doi.org/10.18282/hrms.v6i2.3452

Keywords: microwork; artificial intelligence; pension systems; workers

Abstract

This study adopts a discursive and analytical perspective to explore how technological advances are reconfiguring the dynamics of the global labour market, with special attention to the phenomenon of microwork. Microwork, characterised by short, fragmented tasks carried out through digital platforms and geographically distributed, has seen exponential growth, particularly in nations with lower economic development. This type of work shows a growing distinction between tasks of a complex and creative nature and those of a repetitive and monotonous nature that do not require advanced skills to perform. This differentiation can intensify wage disparities between developed and developing countries, as well as contribute to the precariousness of work in activities considered less complex and valued. The article highlights the emergence of unstable and poorly paid jobs that do not require specific qualifications and discusses their impact on social security systems in countries where labour regulations are insufficient. Using a theoretical-methodological approach, the research examines the role of artificial intelligence in the rise of micro-labour and its socio-economic implications. It concludes that despite the flexibility and short-term earning opportunities offered by microwork, it poses considerable challenges in terms of income security, workers’ rights, and social protection, emphasising the need for regulatory measures to mitigate its adverse effects on vulnerable communities.

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