An Empirical Study on Student Satisfaction for Library Service at Guizhou University of Finance and Economics

Pinqiu Xie


Many colleges and universities often have not paid too much attention to library construction, especially students’
satisfaction, which seriously affects the development of libraries. Therefore, the construction and development of university libraries should be student-centered to improve student satisfaction in the new development period, promote student satisfaction, and
strengthen the structure of university libraries. Based on the research objectives of exploring the library service in the new digital
era, analyzing the influencing factors of student usage satisfaction, and policy suggestions, there were five independent variables of
collection resources, features services for student readers, digital services, professional level of librarian, and overall environment
and infrastructure set to test their relationship to student satisfaction.


Student Satisfaction; Library Service; Guizhou University of Finance and Economics

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DOI: http://dx.doi.org/10.18282/l-e.v10i6.2827


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